My swim stats are missing, what do I do?

Modified on Wed, 20 Nov at 3:55 PM

There is sometimes a delay in venues ‘closing’ a session which initiates the updating of statistics on members accounts.

Please allow 24 hours for your swim stats to be added to your account.  

If you don't see your swim statistics, please ensure you choose the relevant activity from the dropdown menu.  



Should your swim stats not be visible after 24 hours, please contact the venue where you completed your swims so that they can address this.





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